1. Introduction

 

Thank you for choosing Purearb Limited for your arboricultural consultancy needs. These terms and conditions govern the provision of our services and form the basis of our agreement with you. By engaging our services, you agree to be bound by these terms and conditions.

2. Definitions

2.1. 'Company' refers to Purearb Limited, an arboricultural consultancy firm registered in New Zealand.
2.2. 'Client' refers to the individual or entity engaging the services of the Company.
2.3. 'Services' refers to the arboricultural consultancy services provided by the Company to the Client.

3. Scope of Services

3.1. The Company agrees to provide arboricultural consultancy services to the Client as outlined in the agreed-upon proposal or scope of work.
3.2. Any additional services requested by the Client will be subject to negotiation and may incur additional fees.

4. Late Payment Policy

 

4.1. Payment Terms

 

4.1.1. Payment terms are outlined in the invoice provided to the client upon completion of services or as agreed upon in writing.
4.1.2. Unless otherwise specified, payment is due within 7 days from the date of the invoice.

4.2. Late Payment Charges
 

4.2.1. Late payments may incur interest at a rate of 2% per month, calculated from the due date until the date of payment.
4.2.2. In addition to interest charges, a late payment fee of $25 may be applied for each overdue invoice per calendar month for administration fee.

4.3. Reminder Notices
 

4.3.1. The Company will send reminder notices to clients with overdue invoices to prompt payment.
4.3.2. Reminder notices may be sent via email, mail, or phone, depending on the contact information provided by the client.

4.4. Dispute Resolution
 

4.4.1. If the client believes there is an error or discrepancy in the invoice, they must notify the Company promptly to resolve the issue.
4.4.2. Disputes regarding the invoice do not exempt the client from their obligation to pay on time unless otherwise agreed upon by both parties in writing.

4.5. Consequences of Non-Payment
 

4.5.1. Failure to pay invoices on time may result in the suspension of services until payment is received.
4.5.2. The Company reserves the right to take further action to recover outstanding debts, including engaging debt collection services or pursuing legal action.

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4.6. Communication

4.6.1. Clients experiencing difficulties with payment are encouraged to contact the Company as soon as possible to discuss alternative arrangements.
4.6.2. Open communication about financial issues can help prevent further escalation and maintain a positive working relationship.

5. Cancellation and Refunds
 

5.1. The Client may cancel the services by providing written notice to the Company.
5.2. Cancellation fees may apply depending on the stage of the project and expenses incurred by the Company.
5.3. No refunds will be provided for services already rendered unless otherwise agreed upon in writing.

6. Confidentiality

6.1. The Company agrees to keep all Client information confidential and will not disclose it to any third party without the Client's consent, except as required by law.

7. Liability

7.1. The Company will carry out its services with reasonable care and skill.
7.2. The Company will not be liable for any loss or damage resulting from the Client's use of the services or reliance on the Company's advice.
7.3. The Client agrees to indemnify the Company against any claims, damages, or liabilities arising from the Client's use of the services.

8. Intellectual Property

8.1. Any reports, documents, or other materials produced by the Company in the course of providing the services will remain the property of the Company unless otherwise agreed upon in writing.
8.2. The Client may use these materials solely for the purpose for which they were provided and may not reproduce or distribute them without the Company's consent.
 

9. Termination
 

9.1. Either party may terminate the agreement by providing written notice to the other party.
9.2. Upon termination, the Client agrees to pay any outstanding fees for services rendered up to the date of termination.
 

10. Governing Law

10.1. These terms and conditions shall be governed by the laws of New Zealand, and any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of New Zealand.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.